Privacy Policy

Clubzs ("we", "us", or "our") operates a mobile application and website that help people discover, join, and organize clubs and events. This Privacy Policy applies to both the Clubzs app and clubz.app.

Depending on how you use Clubzs, we may collect:

• Account information such as your email address, name, profile photo, public handle, account type (personal or business), and optional profile fields you choose to provide.
• Authentication data when you sign in with email, Apple, or Google.
• Club and event content you create or join, including hangouts, RSVPs, attendance, photos, feedback, and related community activity.
• Location information when you grant permission, used for discovery, event locations, map views, and optional geo-based attendance.
• Payment-related information processed by Stripe or mobile app stores (via RevenueCat) when you subscribe or pay for events. We do not store full card numbers on our servers.
• Photos from your camera or photo library when you upload avatars, event images, or other content you choose to share.
• Calendar access when you add an event to your device calendar.
• QR or barcode data when you scan codes for attendance check-in or voucher redemption.
• Usage and device information such as app version, general diagnostics, and push notification tokens.
• Product analytics events and optional session replay data (with sensitive fields masked) to understand how the app is used.
• Crash and error reports to help us fix reliability issues.
• Advertising-related data for free-tier users who see in-app ads, subject to your consent choices where required.
• Public profile and social or sponsor links you choose to display on your profile.

We use your information to:

• Provide and improve the Clubzs service, including clubs, events, profiles, vouchers, and notifications.
• Process subscriptions, paid events, and organizer payouts through Stripe and app-store billing providers.
• Show public profile, club, and event pages on the web when content is marked public or shared.
• Run product analytics and error monitoring to improve performance and fix bugs.
• Show advertisements to free-tier users where enabled in the app.
• Enforce community rules, subscription limits, and safety features.
• Respond to support requests and communicate important service updates.
• Comply with legal obligations and protect against fraud or abuse.

We may share information with:

• Other users, according to your privacy settings and club visibility (for example, public profiles, club membership, or event attendance).
• Service providers that help us operate Clubzs, including Supabase (hosting and database), Stripe (payments), RevenueCat (app-store subscriptions), PostHog (analytics), Sentry (error monitoring), Google (Sign-In, maps, and advertising), Apple (Sign-In), and push notification infrastructure.
• Business partners only when you interact with their listings or voucher offers through Clubzs features you choose to use.
• Authorities when required by law or to protect the rights, safety, and security of users and the public.

We do not sell your personal information.

Some information may be visible on public web pages (for example, a public user profile, public club page, or public event page) so shared links work in browsers and search engines. Private clubs, private profiles, and restricted events show limited information to people who are not members or approved followers. In the app you can control whether your profile is public and whether your clubs and attended events appear on your public page.

Free-tier users may see advertisements in the mobile app through Google AdMob. Where required, we ask for your consent through Google's User Messaging Platform before personalized ads are shown. Paid subscribers do not see in-app advertising placements tied to the free tier.

We use PostHog for product analytics to understand feature usage and improve Clubzs. Session replay may be enabled in some builds; when it is, text inputs and images are masked. We use Sentry for crash and error reporting. By default we do not send email addresses or similar direct identifiers in error reports.

• Update profile and visibility settings in the app.
• Manage location, camera, calendar, and notification permissions on your device.
• Manage advertising consent through your device and in-app prompts where available.
• Cancel subscriptions and manage billing through in-app Stripe or app-store subscription settings.
• Delete your account from Account settings in the app, subject to legal retention requirements.
• Contact us to ask questions about your data or exercise applicable privacy rights in your region.

We keep information for as long as your account is active or as needed to provide the service, resolve disputes, enforce agreements, and meet legal obligations. When you delete your account, we delete or anonymize personal data according to our backend processes, except where retention is required by law.

We use industry-standard measures including encrypted connections, access controls, and row-level security in our database. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Clubzs is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us so we can take appropriate action.

Your information may be processed in countries where we or our service providers operate. By using Clubzs, you understand that your information may be transferred across borders subject to appropriate safeguards where required.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. When changes are material, we may ask you to accept the updated policy in the app before continuing to use Clubzs.

For privacy questions or requests, email contact@clubzs.com or use the support options on our contact page.